Accessibility statement

Commitment to Accessibility

At ParentalAlienationCoach.ca, I am committed to making our website, online content, and coaching services accessible and inclusive for all individuals, including those with disabilities. We believe that everyone, regardless of ability or circumstance, deserves equal access to the information, resources, and coaching services we provide, especially when facing the challenges of parental alienation and high-conflict divorce.

We strive to ensure that our website complies with applicable accessibility standards and best practices, including but not limited to:

• The Accessible Canada Act (ACA)

• British Columbia Accessibility Act

• Accessibility for Ontarians with Disabilities Act (AODA) — for reference and alignment with Canadian national standards

• Americans with Disabilities Act (ADA), Title III

• Web Content Accessibility Guidelines (WCAG) 2.1, Level AA
   

Accessibility Features of Our Website

To ensure an inclusive experience for all users, including those using assistive technologies, we have implemented the following accessibility features:

• Keyboard navigation compatibility for all menus and forms.

• Screen reader friendly design using appropriate semantic HTML tags.

• Text alternatives (alt text) for all meaningful images, graphics, and icons.

• High contrast color combinations to support readability and visual accessibility.

• Resizable text and flexible layouts for users who need to adjust font sizes or zoom settings without loss of content or functionality.

• Captions and/or transcripts for video and audio content, where applicable.

• Logical and consistent navigational structures to ensure ease of use for people with cognitive disabilities.

• Descriptive link text and headings for clear page structure and orientation.
   

Ongoing Efforts to Improve Accessibility

We recognize that accessibility is an ongoing process, and we are continually working to improve our website and services to ensure full inclusion. This includes:

• Periodic reviews and audits of our website to assess accessibility compliance.

• Actively seeking and incorporating feedback from users, especially those with disabilities, to identify areas for improvement.

• Regular updates and alignment with emerging accessibility standards in Canada, British Columbia, and the United States.

• Partnering with web development professionals and accessibility consultants when required to maintain high standards.
   

Coaching Services Accessibility

In addition to our website, we strive to ensure that our coaching services are accessible to clients of all abilities. If you require accommodations to fully engage in coaching (e.g., alternative formats of materials, communication adjustments), please reach out. We are committed to working collaboratively to meet your needs.

Possible accommodations may include:

• Coaching sessions via video, phone, or text-based platforms.

• Captioned or transcribed session summaries upon request.

• Written follow-ups for clients who prefer or require written communication.

• Flexible scheduling to accommodate additional needs or support persons.
   

Third-Party Integrations and Limitations

While we strive to ensure accessibility across all areas of our website, some third-party integrations or plugins (e.g., scheduling tools, payment processors) may present accessibility limitations beyond our direct control. We actively work with these providers to encourage compliance and offer alternative solutions when possible.

If you encounter an issue with a third-party tool, please contact us directly so we can assist and provide an alternative way to access the service or content.
 

Feedback and Contact Information

We welcome your feedback on the accessibility of [Your Business Name] and our website. If you experience any barriers, accessibility issues, or need assistance accessing any part of our site or services, please let us know.
 

Contact Information:
Brandon Plunkett
Email: brandon@parentalalienationcoach.ca
Website: www.parentalalienationcoach.ca
 

We aim to respond to all accessibility-related inquiries within 5 business days and will do our best to address any concerns promptly.
 

Formal Complaints

If you are not satisfied with our response, you have the right to file a complaint with the appropriate regulatory bodies:
 

Canada:

• Canadian Human Rights Commission: https://www.chrc-ccdp.gc.ca

• Accessibility Commissioner (Canada): https://accessible.canada.ca/accessible-canada
   

British Columbia:

• Office of the Human Rights Commissioner (BC): https://bchumanrights.ca

• BC Ombudsperson (Accessibility): https://bcombudsperson.ca
   

United States:

• U.S. Department of Justice (ADA complaints): https://www.ada.gov
   

Future Goals

We are committed to continuous improvement and plan to review and update our accessibility practices regularly as technologies and standards evolve. Our goal is to create a supportive and inclusive environment for all clients and visitors, especially those facing the unique hardships of family conflict and parental alienation.

 

Last Updated: March 12, 2025